Available Jobs

• Deal Strategist

  Capital Department

  New York City,

  Company OverviewDo you want to help entrepreneurs raise millions of dollars to scale what could be the next unicorn? Then join us at Capital Department, a leading fundraising advisory firm that helps startups raise capital online.Capital Department is on a mission to open access to capital for all, raising $250M+ to date. As a Deal Strategist, you will work in direct partnership with startup CEOs to raise capital for private market deals via Reg CF and Reg D special purpose vehicles (SPVs).You will own the strategy, operations, and investor relations for each deal, from creating investment narratives to managing fundraising pipelines and funnels. Just as retail investors can invest in public companies, you’ll make it possible for them to invest in startups.We’re looking for accomplished professionals with a track record of working in the startup industry to raise or deploy capital. You’ll be joining an ambitious team that has worked with VC-backed startups and Fortune 500 companies. We’re graduates of Cornell, Oxford, Stanford, Georgetown, and UCLA, and our work has been featured in Forbes, PBS, The New York Times, The Financial Times, and Fast Company. We’re experiencing demand beyond our capacity - come be part of our journey! 🚀What will you do? In close partnership with founders, their teams, and Capital Department, you will:Own the strategy, operations, marketing, and investor relations for startup investment roundsManage investor pipelines and funnels and lead deal performance analysis and reporting Lead calls and communications with world-class CEOs/founders and their teamsCreate compelling investor narratives and write persuasive copyManage creation of investor decks, updates, email campaigns, pitches, and webinar presentationsOversee strategic relationships with Reg CF and Reg D platformsDevelop and execute multi-channel fundraising plans to reach prospective investors onlineImplement scalable internal systems and tools to enhance fundraising outcomesWhat are we looking for?5-7+ years of relevant experience raising capital for, or deploying capital to, startupsExperience in a marketing or sales function or roleExecutive presence with clear, responsive, and diligent communication styleProven ability to thrive in a rapidly evolving and sometimes ambiguous startup environmentMeticulous attention to detail, impeccable organizational skills, and ability to manage multiple stakeholders and projects on a daily basisDesire to work in a fast-paced, deadline-driven environmentStrong record of professional and/or personal achievementProficiency in Google Workspace, Asana, Zoom, Slack, Claude, Klaviyo, Figma, CanvaWhat experience would be an added bonus?Founder experience and business degrees, especially an MBAStrong storytelling skills / experience writing marketing contentWhy is this a great opportunity?Collaborate with visionary CEOs and give high-impact startups the chance to succeedDevelop a strong personal brand in the startup and investment landscapeLocation & Compensation: Remote, US-based. $130,000, plus benefits, including vision, dental, & healthcare.

• Sr. Director, Product Management

  CoAdvantage

  Bradenton,

  CoAdvantage Summary:CoAdvantage is a leading human resource solutions provider for small to mid-sized companies. We are HR experts who partner with small businesses nationwide to administer payroll, benefits, workers’ compensation and core HR management. Headquartered in Bradenton, Florida, CoAdvantage has offices throughout Florida, Georgia, Alabama, Texas, Oklahoma, Colorado, California, North Carolina, New Jersey and New York, and serves more than 100,000 worksite employees in all 50 states. We’re looking for the best professionals in our markets who are interested in building a successful and rewarding career and be part of a focused, energetic team dedicated to delivering excellence to America’s small business owners.Position Summary:•      Build and Run the PM Operating Model — Establish the artifacts, frameworks, decision rights, and cadences that enable a high-performing product organization. This includes roadmap review cycles, discovery standards, launch readiness criteria, and PM performance expectations.•      Own a Product Domain (18–24 Months) — You are also a hands-on PM in the near term, personally leading discovery and delivery for a key major product area while the team beneath you is being built and developed.•      Hire and Develop a World-Class PM Team — Recruit, onboard, and coach a team of PMs and Principal PMs, building the talent base required to cover CoAdvantage's full HCM portfolio.Essential Job Functions:•      Define and maintain multi-horizon roadmaps across your domain, balancing near-term client commitments with longer-term platform investment•      Translate company strategy and financial targets (including NCG, ARPU, and margin expansion) into prioritized product bets in partnership with the VP of Product Management•      Drive structured prioritization using outcome-based frameworks; protect the team from reactive, feature-request-driven development•      Develop deep command of SMB HCM workflows, employer pain points, and employee experience expectations•      Establish scalable feedback loops—direct customer interviews, support data analysis, NPS, usability research—and embed them into the product rhythm•      Champion the voice of the customer in every product decision; raise the team's bar for discovery quality•      Partner with Engineering, BA/QA, and UX to scope, sequence, and deliver with precision•      Define clear requirements and acceptance criteria; own go/no-go decisions for launch readiness•      Maintain delivery predictability; hold the team accountable to quality and timeline commitments•      Recruit, onboard, and develop a team of product managers; establish role expectations and career ladders for the function•      Coach PMs through 1:1s, roadmap reviews, and structured feedback; elevate PM craft across the organization•      Build a culture of customer obsession, data-informed decision making, and clear ownershipRequired Qualifications:12+ years of product management experience, with demonstrated success in HCM, workforce technology, or complex multi-product B2B SaaS environments5+ years leading product teams with direct reports; experience hiring and developing PMsProven success using AI to drive results in Software Development Life CycleProven ability to establish or significantly elevate a product management operating modelTrue player-coach: credible in the details of product discovery and delivery, while building and managing a teamStrong cross-functional leadership—able to align Engineering, UX, BA Operations, and GTM around shared outcomesData-driven decision maker with the ability to frame trade-offs clearly for executive audiencesEEOCoAdvantage is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, ancestry, citizenship status, age, sex (including pregnancy, childbirth, breast feeding and pregnancy-related medical conditions), gender, gender identity or expression, sexual orientation, marital status, uniform service member and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

• Lead, Product Manager

  CoAdvantage

  Bradenton,

  CoAdvantage Summary:CoAdvantage is a leading human resource solutions provider for small to mid-sized companies. We are HR experts who partner with small businesses nationwide to administer payroll, benefits, workers’ compensation and core HR management. Headquartered in Bradenton, Florida, CoAdvantage has offices throughout Florida, Georgia, Alabama, Texas, Oklahoma, Colorado, California, North Carolina, New Jersey and New York, and serves more than 100,000 worksite employees in all 50 states. We’re looking for the best professionals in our markets who are interested in building a successful and rewarding career and be part of a focused, energetic team dedicated to delivering excellence to America’s small business owners.Position Summary:This role sets the standard for what great PM practice looks like at CoAdvantage. You will be a domain expert, a discovery leader, and a delivery owner—someone who can connect customer pain to product bets and drive them to completion with precision.Essential Job Functions:Define and maintain a prioritized, outcome-oriented roadmap for your domain; balance client urgency against platform investmentIdentify cross-product dependencies and integration opportunities across the CoAdvantage platformCommunicate roadmap direction clearly to both technical and business audiences; defend prioritization with data and customer evidenceLead continuous discovery: customer interviews, usability sessions, workflow analysis, support data reviewGenerate sharp problem statements; translate customer insight into clear product requirements and scope decisionsOwn trade-off decisions in partnership with Engineering and UX; know when to scope down and when to hold the linePartner with BA, Engineering and QA to sequence, refine, and deliver work efficientlyMaintain clear acceptance criteria; hold a high bar for launch readinessDrive go-to-market alignment with Support, Implementation, and GTM stakeholders before launchDefine success metrics upfront; build measurement into every initiativeConduct structured post-launch readouts and use data to close learning loopsTreat the roadmap as a living document—continuously refined based on outcomes, not just requestsRequired Qualifications:8+ years of product management experience with demonstrated ownership of end-to-end product outcomesExperience in HCM, workforce technology, fintech, or complex enterprise/SMB SaaS environments preferredStrong track record of driving discovery, translating insight into requirements, and delivering with cross-functional teamsComfortable generating clarity and structure in ambiguous environmentsProven success using AI to drive results in Software Development Life CycleClear communicator—written and verbal—across technical and non-technical stakeholdersData fluency: comfortable defining metrics, interpreting usage data, and making data-informed trade-offsEEOCoAdvantage is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, ancestry, citizenship status, age, sex (including pregnancy, childbirth, breast feeding and pregnancy-related medical conditions), gender, gender identity or expression, sexual orientation, marital status, uniform service member and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

• Business Sales Consultant - Pasadena, CA

  CoAdvantage

  Bradenton,

  CoAdvantage Summary:CoAdvantage is a leading human resource solutions provider for small to mid-sized companies. We are HR experts who partner with small businesses nationwide to administer payroll, benefits, workers' compensation and core HR management. Headquartered in Bradenton, Florida, CoAdvantage has offices throughout Florida, Georgia, Alabama, Texas, Oklahoma, Colorado, California, North Carolina, New Jersey and New York, and serves more than 100,000 worksite employees in all 50 states. We're looking for the best professionals in our markets who are interested in building a successful and rewarding career and be part of a focused, energetic team dedicated to delivering excellence to America's small business owners.Position Summary:The Business Sales Consultant must be able to influence C-Suite decision makers to think differently about their business through the co-employment relationship offerings of CoAdvantage.  The Business Sales Consultant is responsible for establishing new customer business and identifying client's needs in the commercial markets of their assigned region.  The primary objective of the Business Sales Consultant role is to establish new prospects and sell CoAdvantage PEO services per annual quota. This is a field sales position that begins as a hunter role with uncapped earning potential.Essential Job Functions:Identify and prospect new business opportunities that result in new clientsProfile and manage Salesforce.com dailyProduce sales leads via 1). self-generation 2). BDR generated warm leads 3). Business referrals (associates)Actively develop and maintain a network of small and mid-size business ownersIdentify and establish potential channel partnersEstablish 150 - 200+ new connections each weekMaintain and/or exceed monthly Key Performance IndicatorsIdentify, collaborate and strategize with C-Suite level professionals on their business needs to introduce, expand and sell  CoAdvantage products and services Represent CoAdvantage as the leading and best PEO providerAdhere to the CoAdvantage Core Competencies and Core Values both inside and outside of the officeSpecial projects as assignedRequired Skills and Experience:Bachelor's Degree in a business or technical discipline and / or equivalent experience in related field3-5+ years of experience with complex business solutions-based sales and/or 2 years' experience in outside sales3-5+ years of experience in a business environmentPEO consulting experience (preferred)Possess a strong working knowledge of employment and labor laws, workforce management best practices and procedures, and state/federal benefit regulations and benefits industry standards (preferred)Previous experience in a consultative sales roleProven and documented sales track record with complex solution-based salesStrong business acumen with the ability to think strategically and to understand a client's underlying business and organizational issuesOutstanding ability to meet and exceed sales quotasAbility to identify, establish and develop new complex sales businessOutstanding ability to hunt for new customersEEOCoAdvantage is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, ancestry, citizenship status, age, sex (including pregnancy, childbirth, breast feeding and pregnancy-related medical conditions), gender, gender identity or expression, sexual orientation, marital status, uniform service member and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

• Business Sales Consultant - Nashville, TN

  CoAdvantage

  Bradenton,

  CoAdvantage Summary:CoAdvantage is a leading human resource solutions provider for small to mid-sized companies. We are HR experts who partner with small businesses nationwide to administer payroll, benefits, workers' compensation and core HR management. Headquartered in Bradenton, Florida, CoAdvantage has offices throughout Florida, Georgia, Alabama, Texas, Oklahoma, Colorado, California, North Carolina, New Jersey and New York, and serves more than 100,000 worksite employees in all 50 states. We're looking for the best professionals in our markets who are interested in building a successful and rewarding career and be part of a focused, energetic team dedicated to delivering excellence to America's small business owners.Position Summary:The Business Sales Consultant must be able to influence C-Suite decision makers to think differently about their business through the co-employment relationship offerings of CoAdvantage.  The Business Sales Consultant is responsible for establishing new customer business and identifying client's needs in the commercial markets of their assigned region.  The primary objective of the Business Sales Consultant role is to establish new prospects and sell CoAdvantage PEO services per annual quota. This is a field sales position that begins as a hunter role with uncapped earning potential.Essential Job Functions:Identify and prospect new business opportunities that result in new clientsProfile and manage Salesforce.com dailyProduce sales leads via 1). self-generation 2). BDR generated warm leads 3). Business referrals (associates)Actively develop and maintain a network of small and mid-size business ownersIdentify and establish potential channel partnersEstablish 150 - 200+ new connections each weekMaintain and/or exceed monthly Key Performance IndicatorsIdentify, collaborate and strategize with C-Suite level professionals on their business needs to introduce, expand and sell  CoAdvantage products and services Represent CoAdvantage as the leading and best PEO providerAdhere to the CoAdvantage Core Competencies and Core Values both inside and outside of the officeSpecial projects as assignedRequired Skills and Experience:Bachelor's Degree in a business or technical discipline and / or equivalent experience in related field3-5+ years of experience with complex business solutions-based sales and/or 2 years' experience in outside sales3-5+ years of experience in a business environmentPEO consulting experience (preferred)Possess a strong working knowledge of employment and labor laws, workforce management best practices and procedures, and state/federal benefit regulations and benefits industry standards (preferred)Previous experience in a consultative sales roleProven and documented sales track record with complex solution-based salesStrong business acumen with the ability to think strategically and to understand a client's underlying business and organizational issuesOutstanding ability to meet and exceed sales quotasAbility to identify, establish and develop new complex sales businessOutstanding ability to hunt for new customersEEOCoAdvantage is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, ancestry, citizenship status, age, sex (including pregnancy, childbirth, breast feeding and pregnancy-related medical conditions), gender, gender identity or expression, sexual orientation, marital status, uniform service member and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

• Business Sales Consultant -Atlanta, GA

  CoAdvantage

  Bradenton,

  CoAdvantage Summary:CoAdvantage is a leading human resource solutions provider for small to mid-sized companies. We are HR experts who partner with small businesses nationwide to administer payroll, benefits, workers' compensation and core HR management. Headquartered in Bradenton, Florida, CoAdvantage has offices throughout Florida, Georgia, Alabama, Texas, Oklahoma, Colorado, California, North Carolina, New Jersey and New York, and serves more than 100,000 worksite employees in all 50 states. We're looking for the best professionals in our markets who are interested in building a successful and rewarding career and be part of a focused, energetic team dedicated to delivering excellence to America's small business owners.Position Summary:The Business Sales Consultant must be able to influence C-Suite decision makers to think differently about their business through the co-employment relationship offerings of CoAdvantage.  The Business Sales Consultant is responsible for establishing new customer business and identifying client's needs in the commercial markets of their assigned region.  The primary objective of the Business Sales Consultant role is to establish new prospects and sell CoAdvantage PEO services per annual quota. This is a field sales position that begins as a hunter role with uncapped earning potential.Essential Job Functions:Identify and prospect new business opportunities that result in new clientsProfile and manage Salesforce.com dailyProduce sales leads via 1). self-generation 2). BDR generated warm leads 3). Business referrals (associates)Actively develop and maintain a network of small and mid-size business ownersIdentify and establish potential channel partnersEstablish 150 - 200+ new connections each weekMaintain and/or exceed monthly Key Performance IndicatorsIdentify, collaborate and strategize with C-Suite level professionals on their business needs to introduce, expand and sell  CoAdvantage products and services Represent CoAdvantage as the leading and best PEO providerAdhere to the CoAdvantage Core Competencies and Core Values both inside and outside of the officeSpecial projects as assignedRequired Skills and Experience:Bachelor's Degree in a business or technical discipline and / or equivalent experience in related field3-5+ years of experience with complex business solutions-based sales and/or 2 years' experience in outside sales3-5+ years of experience in a business environmentPEO consulting experience (preferred)Possess a strong working knowledge of employment and labor laws, workforce management best practices and procedures, and state/federal benefit regulations and benefits industry standards (preferred)Previous experience in a consultative sales roleProven and documented sales track record with complex solution-based salesStrong business acumen with the ability to think strategically and to understand a client's underlying business and organizational issuesOutstanding ability to meet and exceed sales quotasAbility to identify, establish and develop new complex sales businessOutstanding ability to hunt for new customersEEOCoAdvantage is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, ancestry, citizenship status, age, sex (including pregnancy, childbirth, breast feeding and pregnancy-related medical conditions), gender, gender identity or expression, sexual orientation, marital status, uniform service member and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

• Business Sales Consultant - Charlotte, NC

  CoAdvantage

  Bradenton,

  CoAdvantage Summary:CoAdvantage is a leading human resource solutions provider for small to mid-sized companies. We are HR experts who partner with small businesses nationwide to administer payroll, benefits, workers' compensation and core HR management. Headquartered in Bradenton, Florida, CoAdvantage has offices throughout Florida, Georgia, Alabama, Texas, Oklahoma, Colorado, California, North Carolina, New Jersey and New York, and serves more than 100,000 worksite employees in all 50 states. We're looking for the best professionals in our markets who are interested in building a successful and rewarding career and be part of a focused, energetic team dedicated to delivering excellence to America's small business owners.Position Summary:The Business Sales Consultant must be able to influence C-Suite decision makers to think differently about their business through the co-employment relationship offerings of CoAdvantage.  The Business Sales Consultant is responsible for establishing new customer business and identifying client's needs in the commercial markets of their assigned region.  The primary objective of the Business Sales Consultant role is to establish new prospects and sell CoAdvantage PEO services per annual quota. This is a field sales position that begins as a hunter role with uncapped earning potential.Essential Job Functions:Identify and prospect new business opportunities that result in new clientsProfile and manage Salesforce.com dailyProduce sales leads via 1). self-generation 2). BDR generated warm leads 3). Business referrals (associates)Actively develop and maintain a network of small and mid-size business ownersIdentify and establish potential channel partnersEstablish 150 - 200+ new connections each weekMaintain and/or exceed monthly Key Performance IndicatorsIdentify, collaborate and strategize with C-Suite level professionals on their  business needs to introduce, expand and sell  CoAdvantage products and services Represent CoAdvantage as the leading and best PEO providerAdhere to the CoAdvantage Core Competencies and Core Values both inside and outside of the officeSpecial projects as assignedRequired Skills and Experience:Bachelor's Degree in a business or technical discipline and / or equivalent experience in related field3-5+ years of experience with complex business solutions-based sales and/or 2 years' experience in outside sales3-5+ years of experience in a business environmentPEO consulting experience (preferred)Possess a strong working knowledge of employment and labor laws, workforce management best practices and procedures, and state/federal benefit regulations and benefits industry standards (preferred)Previous experience in a consultative sales roleProven and documented sales track record with complex solution based salesStrong business acumen with the ability to think strategically and to understand a client's underlying business and organizational issuesOutstanding ability to meet and exceed sales quotasAbility to identify, establish and develop new complex sales businessOutstanding ability to hunt for new customersEEOCoAdvantage is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, ancestry, citizenship status, age, sex (including pregnancy, childbirth, breast feeding and pregnancy-related medical conditions), gender, gender identity or expression, sexual orientation, marital status, uniform service member and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

• Head of Product Design

  Intelligems

  New York,

  What You'll DoRaise the bar on design craftLead design on high-impact product surfaces — UX flows, interaction design, visual design, and information architecture across a complex, data-rich platformOwn and evolve our design system to ensure consistency and velocity as the product growsCritique and improve work across the team using real design principles — practically and constructively, not academicallyProduce implementation-ready designs that engineers can build from with confidenceManage and develop the design teamManage and mentor our current product designers with clear feedback, meaningful growth opportunities, and high autonomyDefine what good design looks like at Intelligems — establish quality standards and lightweight principles without introducing heavy processShape AI-native product experiencesLead design for agent-first, prompt-driven product interactions where AI runs experiments, surfaces recommendations, and acts on behalf of merchantsThink from first principles about trust, control, and transparency for systems that take actions autonomously on a user's behalfEvolve how design worksHelp define what the design process looks like when engineers can generate functional UI from a prompt in minutesRethink traditional design artifacts, handoffs, and workflows for a team that moves fast and leverages AI tools at every stepPartner across the orgWork directly with PMs, engineers, and founders to shape the roadmap from a design perspectiveBring a point of view on where design effort will have the most leverage — not every surface deserves the same level of investment, and you'll help the team focusWhat You Bring10-15 years of product design experience, including experience managing and mentoring othersA strong portfolio demonstrating fluency in information architecture, interaction design, and visual design across complex B2B products — with clear rationale for your decisions, not just visual polishHands-on experience building or meaningfully contributing to a design systemGood instincts about where to invest deeply in craft vs. where "good enough" is the right callGenuine curiosity about AI-native design — you're thinking seriously about what UX looks like when systems act autonomously, even if you haven't shipped it yetAlready using AI tools in your own design workflow in specific, tangible ways — not just general enthusiasmA player-coach orientation: you want to lead the team and do the work, and you don't see those as competing prioritiesBonus: growth-stage startup experience, ecommerce or retail tech background, familiarity with A/B testing or experimentation platforms.What Success Looks LikeDesign quality across the product is noticeably higher within your first few months — in your own work and in the output of the designers you manageYou've identified the highest-leverage design surfaces in the product and allocated the team's time accordinglyThe design team is growing: they articulate stronger design rationale, make better trade-off decisions, and feel supported without feeling micromanagedProduct and Engineering leaders actively seek out your perspective on roadmap decisions because it's grounded in user insight and craftYou've shipped at least one AI-native design surface that demonstrates how trust and user control should work when the product acts on its ownYou've started testing new ways of working — how design and engineering collaborate, what artifacts matter, how AI fits into the process — and the team is learning from the experiments

• Benefits Leave Manager

  CoAdvantage

  Bradenton,

  CoAdvantage Summary:CoAdvantage is a leading human resource solutions provider for small to mid-sized companies. We are HR experts who partner with small businesses nationwide to administer payroll, benefits, workers’ compensation and core HR management. Headquartered in Bradenton, Florida, CoAdvantage has offices throughout Florida, Georgia, Alabama, Texas, Oklahoma, Colorado, California, North Carolina, New Jersey and New York, and serves more than 100,000 worksite employees in all 50 states. We’re looking for the best professionals in our markets who are interested in building a successful and rewarding career and be part of a focused, energetic team dedicated to delivering excellence to America’s small business owners.Position Summary:The Leave Manager will have a strong background in Leave of Absence/Disability and Health & Welfare programs within a large, fast-paced organization. Additionally, the candidate will have the talent to approach challenging issues with creativity and enthusiasm.Essential Job Functions:Strong understanding of FMLA, Workers Compensation, Disability Programs, and State specific leave programs. Manages the administration of the Leave of Absence and Disability program for our client worksite associatesDetermines associate eligibility for leave and designates appropriate leave statusRequests and obtains completed certification and recertification formsProvides required notices designating leave as FMLA, notifying associates of the status of group benefit coverage their other rights and other obligationsCoordinates communication between associates and managers during the leaveCoordinates the return-to-work process for leaves of absenceAdministers other types of disability-related leave including leave requested as a Reasonable Accommodation under the ADAMonitors trends related to inquiries from associates and evaluates alternatives and solutionsIdentifies necessary changes in business processes and recommends modification to improve delivery of benefit programsActs as a liaison between associates and managers to educate on benefit policies and proceduresMaintains leave databases and performs other tasks to ensure the accuracy of all leaves and FMLAMaintains up-to-date working knowledge of relevant laws, including FMLA, ADA, Workers' Compensation, HIPAA, and other privacy laws.Other assignments and special projects as assignedRequired Skills and Experience:Minimum of 2 years of leave administration, benefits administration, or related experience, or an equivalent combination of education and experienceStrong analytical and problem-solving skills with the ability to interpret policies, regulations, and complex employee situationsAdvanced proficiency in Microsoft Excel and the ability to quickly learn and adapt to new HRIS and benefits administration systemsExcellent verbal and written communication skills, with the ability to clearly explain leave policies and procedures to employees and clientsStrong interpersonal and customer relationship skills, with a commitment to delivering exceptional serviceExperience working in a high-volume environment where payroll or benefits are processed daily is strongly preferredHighly organized with the ability to manage multiple leave cases and competing priorities simultaneouslyProficient in Microsoft Office applications, including Word and ExcelEffective time management skills with the ability to meet deadlines and maintain accuracyExceptional attention to detail and commitment to compliance and documentation standardsAbility to collaborate effectively within a team environment while also working independently when neededAble to maintain confidential informationEducational and Professional Licensing or Certification Requirements:Bachelor's degree or equivalent combination of education and experienceFive years of proven experience in Human Resources with demonstrated experience dealing with confidential information, complex recordkeeping and file managementExperience administering FMLA and other leave programs requiredKnowledge of DOL, ADA, ERISA, and applicable IRS regulations related to health and welfare plansExperience working with human resources information systems (HRIS)Direct Vendor management experienceExperience working in a fast paced environmentEEOCoAdvantage is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, ancestry, citizenship status, age, sex (including pregnancy, childbirth, breast feeding and pregnancy-related medical conditions), gender, gender identity or expression, sexual orientation, marital status, uniform service member and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

• Technical Account Manager

  Braze

  New York, New York

  At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT YOU'LL DO As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the Customer Success and wider account teams. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for customers who have purchased the TAM premium service offering and helping them unlock value from their use of the Braze platform. Your focus will be to drive value, retention, and adoption of Braze’s product through the customer lifecycle, acting as the technical counterpart between Braze and your client’s product and engineering team. You will be responsible for understanding your customer's needs and proactively driving forward technical initiatives that help your customers achieve their business goals. You’ll manage a portfolio of named accounts, typically in the Enterprise and Strategic classification of accounts, a tier of customers with enterprise organizational structures and architectures, posing unique geographical, scale, and complexity challenges. This is an opportunity to bring your experience as a product and implementation expert, business analyst, problem solver, and customer success professional along with a high level of product and technical competence, delivering high-impact engagements that drive tangible outcomes for some of Braze’s most advanced customers. You’ll be responsible for client success, partnering with the Customer Success Team to own the technical relationship for your assigned accounts and help drive technical adoption, accelerated technical value, and continued technical maturity Help customers successfully instrument Braze across their stack and refine that instrumentation over time as their use of Braze matures and becomes even more valuable, which in turn contributes to renewals and upsells Facilitate conversations regarding the customers’ desired use case, conducting discovery, and recommending solutions based on their unique needs and architecture Support and advocate for day-to-day inquiries and requests to support optimization and value through the customer lifecycle Empower customer product and engineering teams to use our product as independently and efficiently as possible, communicating with customers and internal teams to explain products and solutions by delivering enablement and education Adopt governance practices such as creating solutions documentation and building architectural diagrams, and drive progress against key technical work streams through project management Instill best practice and engineering excellence amongst your customer portfolio by validating product use cases and technical feasibility for product launch and translating the customers’ unique requirements to Braze’s Product team WHO YOU ARE 3-5 years client-facing experience as a TAM or in a related technical area such in Implementation, Technical Support, or Solutions Architecture, for a product offering serving Enterprise/Strategic accounts 3+ years of technical experience in managing complex customer environments with strong product command and technical knowledge of two or more of the following: SaaS, Mobile, API, or Programming You are an excellent communicator (written and verbal skills), with demonstrable customer communication and coordination efforts, and the ability to take complex technical ideas and translate them to non-technical stakeholders You are a natural problem solver with a high level of intellectual curiosity and love working amongst a team to solve those problems You are able to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, and collaborative environment You may have bilingual skills beyond English that facilitate us talking with our global customer base in their native language. Please note that this is not a requirement for the role but something that we welcome in our team For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $76,800 and $109,600/year with an expected On Target Earnings (OTE) between $85,300 and $121,800/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News & World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women. Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology. You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you . We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.